We require a physical South African residential address for each individual we verify: this includes sole proprietors, company directors, contributors, managers, and authorised signatories.
Accepted document types
The following document types are accepted:
Personal bank account statement
Utility bill (e.g. municipal water or electricity)
Utility statement from a property managing agent
Telephone or cellular telephone statement
Current and active lease or rental agreement
Subscription television statement (e.g. a MultiChoice statement)
Municipal councillor's letter
Tax certificate
Television licence renewal or confirmation letter
Document from a security provider (PSIRA-registered like: Chubb, ADT, etc)
Active Insurance policy issued by a Financial Services Provider
Medical aid statement or policy document
Home loan statement
Official employer letter (for employees residing on company premises)
Sworn affidavit obtained at a police station stating the personal address
Document requirements
The above document must:
clearly show your full name and address
be dated within the last 3 months
If you are a foreign director, a non-ZA address can be used
If your proof of address isn't in your own name
If you live with family, rent informally, or otherwise don't have a document in your own name, you can still verify your address using one of the following:
An affidavit confirming your residential address, sworn at a police station
A body corporate or governing body letter or statement
An official employer letter, if you reside on your employer's premises
If none of these documents apply to your situation, please contact support and we'll advise on alternative options.